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Updates

January 9, 2021

 

Dear Family Member, Responsible Party or Employee,

 

Evergreen Place-Normal has received confirmation that we have had the following in our building:

 

X additional positive test results for staff member(s)

                      

In accordance with the Illinois Department of Public Health (IDPH) and our local health department, we are reporting this information to you in written format and in line with the latest communication guidance. We aim to keep you informed as new information that affects our residents and staff materializes in our building regarding COVID-19. Our staff will also verbally notify you.

 

Both the IDPH and the local health departments have been informed of our confirmed positives. We work with both agencies to prevent and reduce the risk of the virus in accordance with the CDC guidelines. Upon confirmation of the above positive test results, we follow a specific COVID-19 plan and quarantine and isolate residents who have tested positive to their individual apartments. Additionally, we continue to follow our stringent infection prevention measures such as universal masking for our staff, masking requirements for residents while outside of their apartment, the appropriate use of personal protective equipment (PPE), hand hygiene protocols, social distancing, and multiple screenings for temperature/symptoms of staff during each shift.

 

This is a time of challenge with visitor restrictions set forth by the IDPH in early March and changing guidelines to accommodate the latest developments affected by the virus. We thank you for your extreme patience and understanding during this time.

 

Sincerely,

Joyce Benton

Director




November 20, 2020

 

Dear Family Member, Responsible Party or Employee,

 

Evergreen Place-Normal has received confirmation that we have had the following in our building:

 

X additional positive test results for staff member(s)

                      

In accordance with the Illinois Department of Public Health (IDPH) and our local health department, we are reporting this information to you in written format and in line with the latest communication guidance. We aim to keep you informed as new information that affects our residents and staff materializes in our building regarding COVID-19. Our staff will also verbally notify you.

 

Both the IDPH and the local health departments have been informed of our confirmed positives. We work with both agencies to prevent and reduce the risk of the virus in accordance with the CDC guidelines. Upon confirmation of the above positive test results, we follow a specific COVID-19 plan and quarantine and isolate residents who have tested positive to their individual apartments. Additionally, we continue to follow our stringent infection prevention measures such as universal masking for our staff, masking requirements for residents while outside of their apartment, the appropriate use of personal protective equipment (PPE), hand hygiene protocols, social distancing, and multiple screenings for temperature/symptoms of staff during each shift.

 

This is a time of challenge with visitor restrictions set forth by the IDPH in early March and changing guidelines to accommodate the latest developments affected by the virus. We thank you for your extreme patience and understanding during this time.

 

Sincerely,

Joyce Benton

Director



November 18, 2020

 

Dear Family Member, Responsible Party or Employee,

*PLEASE NOTE: Notification updates for any new confirmed COVID positives in the building will transition from a postal letter to an online posting on this community’s website. You may access the updates using this link: www.evergreenslc.com/evergreenplaceassitedliving/updates  Our staff will also verbally notify you by phone call. If you do not have access to the Internet please contact the facility’s Social Services to access written update information.

 

In accordance with the Illinois Department of Public Health (IDPH) and our local health department, we are reporting this information to you in written format and in line with the latest communication guidance. We aim to keep you informed as new information that affects our residents and staff materializes in our building regarding COVID-19. Our staff will also verbally notify you.

 

Both the IDPH and the local health departments have been informed of our confirmed positives. We work with both agencies to prevent and reduce the risk of the virus in accordance with the CDC guidelines. Upon confirmation of the above positive test results, we follow a specific COVID-19 plan and quarantine and isolate residents who have tested positive to their individual apartments. Additionally, we continue to follow our stringent infection prevention measures such as universal masking for our staff, masking requirements for residents while outside of their apartment, the appropriate use of personal protective equipment (PPE), hand hygiene protocols, social distancing, and multiple screenings for temperature/symptoms of staff during each shift.

 

This is a time of challenge with visitor restrictions set forth by the IDPH in early March and changing guidelines to accommodate the latest developments affected by the virus. We thank you for your extreme patience and understanding during this time.

 

Sincerely,

Joyce Benton

Director



August 17, 2020

It is an ever-changing healthcare climate as the spread of the Coronavirus Disease 2019 (COVID-19) continues in our cities, across the country and world. Thank you for your patience, as it is our priority to directly care for your loved ones at Evergreen Place in Normal. We do understand the importance of timely communication and education and intend to give regular updates.

We can share with you that our community has received a positive COVID-19 test result. Privacy laws prevent us from sharing details with you, for example, names of residents or team members. Thank you for your understanding as we preserve our residents’ and team members’ privacy and dignity.

We can also share that we are in constant communication with the McLean County Health Department, following their guidance and ensuring the proper protocols are being followed to minimize the additional risk of exposure to our residents as well as our team members. We are regularly screening temperatures of our residents throughout the day, as well as employees at the start of every shift and mid-shift. Infection control and prevention procedures are common and routine in our community, however, heightened during this time. To attempt to control the spread of the virus, it is our continued recommendation to shelter in place.  For our residents, this means staying in their apartment. We ask for your assistance in emphasizing the importance of this measure with your loved one through your calls, visits, and emails. They love hearing from you!

Please use this link, https://www.evergreenslc.com/evergreenplaceassistedliving/updates, to gain regular updates; however, I am happy to take calls your calls and questions if urgent. I realize how startling this communication may be; rest assured, we have never worked harder to protect your loved ones. We love them too.

Sincerely,

Joyce Benton

Director